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A St. George-based provider of a comprehensive, cloud-based call center platform, TCN’s Top Workplaces award is based on anonymous employee feedback.
ST. GEORGES, Utah, November 8, 2021 / PRNewswire-PRWeb / – TCN, Inc., a global provider of a comprehensive cloud-based call center platform for enterprises, contact centers, BPOs and collection agencies, announced today have been named one of the that of Utah Best Workplaces for 2021 by The Salt Lake Tribune. This list is based solely on employee feedback collected as part of a third-party survey administered by employee engagement technology partner Energage LLC. The anonymous survey measures 15 corporate culture drivers that are critical to any organization’s success, including alignment, execution and connection.
“In these very difficult times, Top Workplaces has proven to be a beacon for organizations, as well as a sign of resilience and strong business performance,†said Eric rubino, CEO of Energage. “When you give voice to your employees, you come together to meet challenges and chart your course. Top Workplaces relies on real-time information on what is working best for their organization, so they can make informed decisions that positively impact their people and their business. “
The annual awards program has received thousands of nominations for 2021 and continues to allow employees to share their honest comments with complete anonymity. By bringing in a third party to conduct the survey, participants can provide constructive feedback, which companies can use to improve and strengthen the corporate culture.
“At TCN, we pride ourselves on providing a positive work culture and environment for all employees and their families,†said Terrel Bird, CEO and Co-Founder of TCN. “We are honored to be recognized as a premier workplace that allows our employees to align with our company’s vision and feel their voice is heard. By creating an open and positive culture, we are able to provide the best possible services and solutions for the clients we serve. “
Situated in Saint-Georges, Utah, TCN is trusted by Fortune 500 companies and businesses of all sizes in many industries. Its global operations span North America, Europe, the Middle East and Asia Pacific, with offices in the United States, Canada, Australia, India and the UK. Since its beginnings as a family business in 1999, TCN has served over 2,000 clients in a variety of industries ranging from finance to collections, media companies, healthcare, utilities and more. .
About TCN, Inc.
TCN is a global provider of a comprehensive cloud-based call center platform for enterprises, contact centers, business process outsourcing (BPO) companies and collection agencies. Founded in 1999, TCN combines a deep understanding of call center needs with a unique approach to pricing – no contracts, monthly minimums or maintenance fees – that supports rapid scalability and instant flexibility to needs. changing business. TCN’s flagship contact center platform, TCN Operator, offers a comprehensive set of easy-to-use automated agent tools and advanced applications for omnichannel communications, workforce engagement , compliance & data management, integration & automation, intelligence, reporting & analytics & collaboration & accessibility. Its suite of compliance tools helps businesses meet the requirements of the Consumer Telephone Protection Act (TCPA) and other state and federal regulations, including new and updated debt collection rules issued. by the Consumer Financial Protection Bureau. TCN Operator integrates perfectly with the main APIs and is accessible to visually impaired agents. TCN is trusted by Fortune 500 companies and businesses of all sizes in many industries in many countries. For more information, visit https://www.tcn.com/ and follow us on Twitter @tcn.
Media contact
Michel tebo, Gabriel Marketing Group (for TCN), 571-835-8775, michaelt@gabrielmarketing.com
TCN SOURCE
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