Some Revolut customers have received a convincing scam text message that appears to come from the banking app.
Either it asks them to authorize a payment, or they notify them that a new device has been set up on their account. The scammer then uses this as a way to trick them into giving them their personal information.
It’s getting harder and harder to spot scams as scammers get more and more sophisticated, from fake calls and text messages to door-to-door scams where scammers knock on the front door out of the blue, scammers will try a certain many things to deceive people. their money.
To find out how to spot and report these scams, including the new Revolut scam, here’s what you need to know.
What is the new Revolut scam text?
According to research by Which?, one version of the scam text message reads:
“Your payment was scheduled for £650.00 to S ASHFIELD. To be paid on 30/07 at 1pm.
“If you have NOT configured it, call us on 03309127584. REF: 89076.”
Others have received text messages claiming that a new Galaxy S6 (or other device) has been added to their account or that a transaction has been attempted.
All recipients of the SMS received it from the same phone number, resulting in the number being looked up more than 1,000 times according to who-calls.me.uk. Calls from this number started on July 29, 2022.
A spokesperson said which? that these SMS are not legitimate and were not sent by Revolut: “We did not send this SMS, and the number was spoofed. We are a member of UK Finance, a signatory to the SMS SenderID Protection Registry.
Revolut added that it was fully aware of the risk the whole industry faces with customers being targeted by scammers. The company works with cross-industry and government groups, as well as regulators, to ensure it shares best practices and guidance on identifying scams to protect customers from harm.
How to avoid the new Revolut text scam
Revolut offered advice to customers, explaining that it has measures in place to prevent scams:
- If you receive a text message from someone claiming to be from Revolut and you think it might be suspicious, contact us through the Revolut app, the company said.
- If Revolut calls you about your personal account, it will always let you know in advance via the app and it will never call or text you out of the blue.
- It’s easy and straightforward to verify any contact you receive. Contact us before making a transaction using the secure in-app chat or email your request to formalcomplaints@revolut.comso you can be sure you’re speaking directly with Revolut.
To prevent scams from spreading further, you can report suspicious text messages by forwarding them to 7726. This is a free scam reporting service run by telecommunications companies.
What’s the best way to avoid other scams?
As a general rule, always treat with caution texts you receive that claim to be from well-known companies or organizations.
Do not click on any links in text messages and avoid calling the numbers mentioned. Be safer by verifying the information in the text or the number the text was sent from by logging into your account or calling the official company number.
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